Refund and Returns Policy

Thank you for shopping at Jumpstart:HR, LLC! Please take a moment to familiarize yourself with our return policy, which applies to items purchased through our shop. For individuals who work with us via a consulting agreement, please refer to the specific terms outlined in your consulting agreement.

General Return Policy:

1. Subscriptions: If you wish to cancel a subscription, you can easily do so by logging into our system and requesting a cancellation. Please note that subscriptions are non-returnable unless required by law.

2. Services: We are unable to provide returns for services such as employee handbook reviews or monthly subscriptions. However, if you encounter any issues with our services, we are committed to resolving them. We will assign another consultant to perform the necessary work and ensure your satisfaction.

3. Digital Downloads and Templates: Unfortunately, digital downloads and templates are non-refundable. Once you have downloaded these items, we are unable to process a refund.

We want to ensure your complete satisfaction with our products and services. If you have any questions or concerns about our return policy, please reach out to our customer support team. We are here to assist you and address any issues you may encounter.

Please note that this return policy only applies to items purchased through our shop. For consulting agreements, the terms and conditions will be itemized in your specific agreement.

Thank you for choosing Jumpstart:HR, LLC. We appreciate your business and are committed to providing you with exceptional products and services.

Need additional help? Email hello@jumpstart-hr.com