Putting the “Human” back in Human Resources

What do snowflakes and people have in common?

Neither of us are alike!

So how, in a “people” profession, is it possible to effectively engage individuals on a personal level while maintaining a credible vantage point from a more macroscopic corporate level?

It’s time to put the “Human” back in Human Resources.

I highly suggest all professionals in the field do a bit of self-reflection to help determine the best way to engage the world. How can you understand the needs of others if you don’t even know how to correctly identify your own?

As individuals, we are all wired differently: emotionally, physically, academically, culturally and professionally. Having a great sense of self, identifying what truly motivates you to do a great job at something and knowing what matters most to you (personal value system) can go a long way in making sure you are an honest and true “people” professional. These are important traits to have when others rely on you to advocate for their best interests while maintaining corporate responsibility.

It’s also important to understand the “platinum rule” which says to treat people how they wish to be treated. Having a high emotional intelligence makes interacting with colleagues much less frustrating as you first seek to understand them before trying to engage in a matter that be might met with resistance.

I highly encourage all professionals to read the book “The Platinum Rule: Discover the Four Basic Business Personalities and How They Can Lead You to Success” and taking a Myers-Briggs Type Indicator personality test.

As Human Resources professionals, it’s essential that we are very strong when it comes emotional intelligence and understanding the “people” aspect of our profession. Not just for our personal sake but for the sake of those around us and the advancement of the industry as well.

–  Joey V. Price, Founder of Jumpstart:HR

P.S.: I’d like to wish my brother a happy birthday!  (Happy birthday, James! :) )

Communication fails for three reasons

I shared this answer on LinkedIn and it was chosen as a Best Answer. Here are the top three reasons why communication fails in an organization and how to fix it:

Communication fails for three reasons:
1) Lack of clarity in the message of the presenter.
2) Lack of comprehension or misinterpretation by the receiver.
3) Assumption by presenter that receiver has shared knowledge/background on material being communicated and therefore critical fundamental/contextual pieces are omitted.

How to fix this:
1) The presenter must state at the beginning what they intend to cover/communicate.
2) The presenter must ask the receiver to repeat back the message and mutually agree that message was understood.
3) Ensure that on-going lines of communication are established in the event that questions arise.

If you would like consultation on effective communication, contact us.

Do you have any other advice on how to communicate effectively? Got an example of bad communication? Would love to hear your insight!