Why Having an Employee Handbook is Important?

Why Having an Employee Handbook is Important?

Employee Handbook is also known as an employee manual, staff handbook, or company policy manual.

It is a document which defines a company’s key policies and procedures and outlines its company culture.

The employee handbook can be used to bring together employment and job-related information which employees need to know.

Typically, it has three types of content:

Cultural

A welcome statement, the company’s mission or purpose, company values, and more.

General Information

Holiday arrangements, company perks, policies not required by law, policy summaries, and more.

Case-Specific

Company policies, rules, disciplinary and grievance procedures, and other information modeled after employment laws or regulations.

Here are the important benefits of having an employee handbook:

  1. Formalized Policies

A handbook can provide employees with a clear understanding of what they’re responsible for, including how to request time off, how to call in sick, and who to go to with questions about policies or procedures.

By outlining all policies and expectations on both sides of the fence, confusion and inconsistencies are essentially minimized in the workplace.

  1. Promotes Open Communication and Transparency

Open communication is key to a positive work environment. By giving new hires your handbook, you’re letting them know your mission, purpose, and core values. This sets the stage for a positive business relationship and lets team members know who they can go to with questions about their employment, rights, and work environment.

  1. Time Saved

A well-written employee handbook offers answers to the most common employees’ questions. By having an employee handbook, you will avoid constant questions over policies. Employees will be able to look up the answers themselves, thus saving your time.

  1. Legal Disputes Prevented

Lawsuits are a threat in every business, no matter its size or industry. If yours should face a lawsuit or discrimination claim one day from a current or former employee, your handbook could play an influential role in the final outcome. For this reason, make sure you have an expert review your handbook’s wording.

  1. Company culture outlined

An employee handbook is much more than a list of policies, rules and regulations. A great employee    handbook clearly communicates your company’s mission, vision and its values, thus outlining your company’s culture.

Important Note :

A handbook needs to reflect compliance with applicable federal, state and local law.

A handbook should be tailored to your organization and should reflect how you conduct business

For more information about employee handbooks or other HR solutions, contact us today at  jumpstart-hr.com/contact

 

 

The Hierarchy of Needs for Employee Engagement

The Hierarchy of Needs for Employee Engagement

The following is a guest post provided by our friends at FutureFuel

Employee engagement isn’t just a trendy phrase for your next company meeting. When your employees feel connected and engaged with the corporate mission, you will see a noticeable boost in productivity and loyalty.

 

There is no blanket strategy for increasing engagement levels because every workplace has a different culture to it. However, you can utilize the psychological concept of Maslow’s hierarchy of needs to develop an employee engagement strategy that will work for your corporate environment.

What is the Hierarchy of Needs?

 

Abraham Maslow’s hierarchy of needs is a pretty straightforward concept that is generally accepted in the world of psychology. He believed that humans have five basic needs that must be fulfilled in order to stay happy and motivated, and he said that each of these needs has a place in a pyramid-style hierarchy.

 

Basic needs at the bottom of this pyramid must be taken care of first, and the higher-level needs can be addressed afterward.

 

According to Maslow, the needs must be addressed in the following order:

 

  1. Physiological needs like food, water, and shelter
  2. Safety and security
  3. Relationships and belonging
  4. Status and respect
  5. Self-actualization or personal growth

 

This hierarchy of needs can easily translate to the needs of an employee in terms of engagement. 

Hierarchy of Engagement

 

Using Maslow’s pyramid as a method of better understanding employee engagement can be helpful for developing a strategy to keep everyone feeling fulfilled when they come to work.

 

To show how this is accomplished, this section will outline each need and demonstrate how it can be applied to the workplace.

Survival Needs

 

This is the base of the pyramid, and it is what everything else must be built upon. In daily life, this is the ability to satisfy physiological needs like hunger, thirst, and sleep.

 

In the workplace, this translates more specifically to wages. At the base level of the engagement hierarchy, people are most concerned about their ability to earn a living. As much as a job should be about more than money, everyone needs money to survive in today’s world. 

Security Needs

 

After physiological needs are able to be consistently met, the next step up is safety. This is the ability to accumulate resources, maintain good health, and feel secure in day-to-day life.

 

In terms of engagement, the employees will be concerned about job security and their ability to perform well.

Belonging Needs

When security is no longer an issue, the next step toward fulfillment includes meaningful relationships and connection to others.

 

At this part of the hierarchy, employees are happiest when they feel like they’re part of a team that’s working together toward a common goal.

Status and Recognition Needs

 

Not everyone craves the spotlight, but everyone wants to feel like his or her contributions are valued.

 

In the workplace, this step of the hierarchy often translates to recognizing employees for their individual achievements. These needs can also be met by asking for and implementing feedback from individual workers.

Self-actualization

 

At the top of the pyramid is self-actualization. Here is where humans are able to explore their true potential and achieve personal growth.

 

At work, employees at the top of the pyramid are often seen as leaders by their peers. These people are happy to come to work because they feel like they’re making a difference, and their enthusiasm tends to be infectious.

Applying the Hierarchy

 

Understanding this hierarchy in the context of the workplace can help your business develop better engagement strategies.

 

One way to ensure that every employee is able to reach the higher levels of this pyramid is by managing compensation. Ensure that employees are able to earn well. Offer incentives, promotions, and raises as a way of helping workers meet the two most basic levels of needs.

 

Creating a culture that appeals to the higher levels of the hierarchy will largely depend on the industry your company is in. However, there are some basic ideas you can implement to help employees work their way up to self-actualization.

 

A good starting point is to regularly ask for feedback from everyone. It can be anonymous or not, depending on what is the most viable option for your particular corporate culture. Asking for opinions on team building events, new projects, and how best to recognize employee contributions can be very eye-opening.

 

By asking for this feedback and incorporating it into your workplace culture, you will show workers that they are being valued. You will be able to foster better relationships between employees because you will have a better understanding of what appeals to them.

Employee Engagement Is Simpler Than You Might Think

 

Maslow’s hierarchy of needs applies to everyday life, but it is also an excellent model for how your employees engage in the workplace as well.

 

Remember that the most basic of needs must be fulfilled first in the form of compensation and job security. Once employees feel secure in their positions, they will start to look for connections, respect, and a sense of higher purpose.

 

It may take a bit of trial and error to learn the best ways to implement this approach in your corporate culture, but it is well worth the effort. You will see noticeable increases in happiness, productivity, and loyalty when you begin to successfully apply the hierarchy of needs to a workplace setting.

Employers With Five Or More Employees in California Must Complete Sexual Harassment Training By January 1, 2020

Employers With Five Or More Employees in California Must Complete Sexual Harassment Training By January 1, 2020

The implications of the #metoo era continue to spread far and wide. As a result, state governments across the country are making big changes. States are making an honest effort to make the workplace less hostile for women and we’re here for it. Take California for example. Cali is known for progressive policies and a pro-employee environment. Did you know that the state is making it mandatory for employees with a handful of employees to complete Sexual Harassment prevention training by the end of 2019? This article will give you a quick overview of what’s required and answer some questions on how Jumpstart:HR, LLC can help your organization meet these new expectations.

Learn More About Sexual Harassment Training

 

If you’re an employer in California, keep reading. And don’t worry, even if you’re not an employer in the Golden State, keep reading. Your state could be next!

Which employers are required to provide sexual harassment training?

As mentioned above, employers with 5 or more employees must provide sexual harassment training to all employees. This includes not just key decision-makers and HR but all employees and supervisors. The state provides some flexible learning options, too. Training can be done in a classroom setting or any other effective interactive training format. That means you can send your employees to training, conduct training in-house, or register for an online program that fits the requirements. The California Department of Fair Employment and Housing is requiring this training to be completed at least once every two years.

What type of sexual harassment training do employers have to offer?

According to the CA DFEH, employers are required to offer sexual harassment prevention training through one of the following:

  • Classroom Training
  • Interactive E-learning training
  • Live Webinar Training

While there are a few options for employers to consider, the main focus for the training is retention. Not just retention of employees (obviously) but retention of knowledge. Each training options must include the ability to interact with material and have questions answered. It’s not enough to sit through a lecture. The trainings have to be dynamic! Memorable! And complete with quizzes and attendee participation. For training that is offered online, employees must be able to contact a knowledgable trainer who can answer their questions within 2 days or less.

Training must cover not only the prevention of sexual harassment but also:

  • The definition of sexual harassment
  • Examples of sexual harassment
  • The limited confidentiality of the process
  • Resources for sexual harassment victims
  • And more!

California is investing in comprehensive training and each training must include quizzes and skill-building activities. Those activities are meant to assess the participant’s understanding and application of major concepts.

Wait – how does California define a supervisor?

I’m glad you asked! Because that can often be a tricky question to answer when people merely collaboration on projects as opposed to lead people. Supervisors, by definition, are employees within an organization that have the ability to offer a job and terminate employment. They can also appoint, reassign, reprimand, or reward other employees. California also considers people who have a significant influence in these areas as supervisors as well. These are important distinctions because being a supervisor is not about your title but rather your influence in an organization. For example, if there are two programmers that report to the same boss – yet one is more senior and can help shape the career path of the junior programmer – the senior programmer could be considered a supervisor. It would make sense, then, for the senior programmer to participate in supervisor training.

Does Jumpstart:HR offer sexual harassment training?

Yes, we do! Starting October 1, 2019, Jumpstart:HR will provide live webinar and online e-courses for employees and supervisors alike. While we traditionally support small businesses and startups, both the live webinars and online e-course are designed to support employers large and small. “Eliminating sexual harassment at work isn’t about the size of your company, but rather your commitment to making positive changes that make the workplace a safe space for everyone’ says Jumpstart:HR, LLC Owner Joey Price. Our training has been crafted with the help of legal professionals and stand up to the rigorous guidelines mandated by the California Department of Fair Employment and Housing.

The Top 5 Workforce Skills in the US Job Market – 2019

The Top 5 Workforce Skills in the US Job Market – 2019

 

In this internet era, finding job listings is pretty straightforward. However, it is arguably harder than ever to stand out in a crowd of experienced applicants. However, if you have excellent skills and you know how to draw attention to them on your resume, your chances of being noticed by a recruiter are pretty good. Also, if you are an employer looking for talent, wouldn’t you like to know what skills are in demand today and needed for tomorrow?

 

After analyzing various reports and profiles, I have identified the top five skills that helped get candidates hired last year. Take a look:

 

Cloud and Distributed Computing 

With the rise of cloud computing-based applications like Adobe Creative Cloud, Google Cloud, and Google Drive, the need for skilled and capable professionals is increasing. Companies are eager to spend more money on employees with cloud computing skills because of the high demand for remote software storage. As a result of high demand, professionals with these skills can easily command high salaries. In 2018, the average salary packages offered to Platform Engineer and Cloud Architect was about $107,185/year and $142,141/year.

Learn More About Cloud Computing

Analytical Reasoning

Data analyzing, data organization, and business analyzing are among the few areas that need analytical reasoning skills. As companies collect data more than ever before, they are starving for professionals who can make smart decisions based on it.

Whether you are preparing business analysis or working on increasing engagement with data analytics, the capability to comprehend and present numerical data proves to be in high demand. Know that, in 2018, salary packages offered to Data Analysts and Business Analysts were about $65,000 and $70,000 per year.

Learn More About Analytical Reasoning Skills

Artificial Intelligence

The age of artificial intelligence is here to stay. Therefore, this high-demand skill comes as no surprise. From generating personalized ads to tracking digital footprints to develop self-driving cars, AI is becoming a part of our daily.

Artificial Intelligence is expected to offer 2.3M opportunities by the year 2020. Just search on Indeed; vacancies in the field of artificial intelligence have doubled over the last three years and are expected to rise in the upcoming years. AI is the future, and employers seem to have caught on to this trend.

Develop Skills In Artificial Intelligence

People Management

Even though advances in technology have shifted the focus away from human interaction, people management remains number four on the top skills list! Technology is appreciated, but so are people, and the results of a combined effort you drive as a team are valued much higher compared to results-driven by one individual.

In the business, building successful relationships with employees and management is essential. Therefore, companies who want to build great workplace culture and improve the employee experience hunt for people with great people management skills. The people who are masters in this area are best suited for leadership positions in any organization.

Become a Better People Manager

 

Sales and Marketing Skills

With the increase in competition in the business field, the need for marketing skills is also increasing. Companies make every effort to stand out amongst competitors, and so must employees on an individual basis. As a result, the demand for people with excellent sales and marketing skills is growing.

When it comes to the salaries of the marketer, it usually varies with the capabilities and results produced. Where some marketers got vast salaries, others got even double of them. However, with the ability to earn commission and bonuses, the salary growth possibilities in this field are limitless.

Become a Better Marketer

While these may be the top five workforce skills in the US job market today, one constant thing is change. If your company requires updated job descriptions or general HR consulting support, contact us right away.

 

To stay on top of Jumpstart:HR, LLC’s view of all things Human Resources, be sure to subscribe to our newsletter today.

Are You Hiring an Intern or an Employee?: The Seven Factors That Make for a True Internship Experience

Are You Hiring an Intern or an Employee?: The Seven Factors That Make for a True Internship Experience

Do You Know The Rules On Paid and Unpaid Internships?

“I’m looking for an intern because I just lost a critical employee.”

“We believe interns should be ready to contribute on the first day of their internship!”

“Our interns work as long as they’d like!”

If any of these three statements reflect your paid or unpaid internship experience, I hate to break it to you but you’re doing it wrong. Students who agree to join your organization shouldn’t be evaluated the same way as an entry-level employee because the rules of engagement aren’t the same. A quick rule of thumb is that employees are hired to SHOW and interns are groomed to GROW. If you’re in the middle of the hiring process for your summer interns and think you might be going about it wrong, we’ve got you covered!

This article will explain:

  • The merits of paid and unpaid internships
  • The seven factors that the Federal Government uses to validate an internship program
  • What to do if you’re stuck or confused

 

Are Internships Still Worth It?

If you’re a hiring manager at your organization, you’re probably wondering if internships still matter. In an era of AI and bots, lean teams and freelancers; the idea of hiring an intern might feel like an afterthought. Not only do interns legally require more hand-holding than other labor classes, but turnover is darn-near 100% since unlike Mike in Accounting who’s been at your company since the pre-Internet age, internships have to end at some point! In my professional opinion, internships are worth it for employers and interns alike! My thoughts on the subject are below but I’d love to hear your thoughts in the comments section or by tweeting me on Twitter (@joeyvpriceHR).

Did you know that 70% of employees say “training” is a key retention tool for them?

Check out our new employee development course site today!

If you’ve ever looked at entry-level job descriptions (or written one lately), you know the conundrum that early-stage employees face. Many “entry-level” jobs require at least 1 or 2 years of experience in the industry… But how does one get this experience without having experience? Well, a perfect way is through an internship. Whether a student has a paid or unpaid internship, there’s redeeming value for the student who makes the most of their time at work. Yes, unpaid internships continue to be a hot topic on college campuses but they do pay off. Unpaid internships offer a whole host of opportunities for students who make the most of their limited time on your team:

  • Valuable work experience
  • Opportunities to network with industry professionals
  • A chance at reducing college tuition debt

Internships also benefit employers in many ways. They offer employers a way to begin building a pipeline of future talent, increase brand recognition among early-stage professionals, and may provide skilled labor at a discounted cost to help support mission-critical tasks. However, internships also come with a degree of risk, and an unsuspecting employer may find themselves under scrutiny or facing legal penalties and fines if their internship programs do not measure up to Federal, State, and local guidelines.

What Mistakes Do Employers Make When Hiring Interns?

Perhaps the biggest issue that arises when providing internships is whether the experience actually constitutes an internship, or if it is considered to be employment. Remember, internships are meant to be an educational experience first and foremost. Thankfully, there is Federal guidance on what makes a good internship program! The following criteria and tests can be used when determining whether or not your internship program is truly an internship:

  1. Both the intern and the employer understand that the intern is not entitled to compensation

Make it clear to your interns from the very start that they will not be paid for their efforts as an intern. Try to capture this in writing either when you offer the internship to the student, or in the original announcement to which the intern applies.

  1. The internship provides training that would be given in an educational setting.

Say goodbye to the days of making your interns take everyday coffee runs, lunch orders, and other menial tasks. The work that an intern is asked to complete should be similar to that of what they would otherwise do or learn in the classroom (business majors should learn about business functions and processes, political science majors should gain an understanding of the political process, etc.)

  1. Completing the internship entitles the intern to academic credit

So, if the intern isn’t getting paid in money, what should they be paid in? Why, academic credit of course. Work with academic institutions’ internship coordinators to coordinate how many hours an internship will be expected to work, and how many credit hours the intern may be expected to receive.

  1. The internship is limited in duration and educates the intern

Put a time limit on how long the intern will be expected to work for your company. This helps in setting expectations for your interns, as well as in determining the number of credits your interns will receive for their experience. How long should an intern last, you might ask….?

  1. The internship corresponds with the academic calendar.

Depending on the State, college, or academic program, this length might differ. However, make sure that the internship corresponds as closely as possible to the academic calendars of the colleges in which your interns are enrolled.

  1. The work complements, rather than displaces the work of a paid employee

Plain and simple, your interns should not replace your regular workers. Doing so almost universally results in your interns being considered regular, paid employees. Not to mention, it is also unethical and, if your interns continue not to be paid, could result in stiff fines for your company.

  1. The intern is not entitled or promised a paid job at the end of the internship.

Promising an intern a job doing essentially the same things they’ve been doing as an intern causes problems. Mainly, it essentially creates an “unpaid trial service period” to test out employees until they become regular employees. A documented or promised job at the end of the internship also can be seen as creating an employment relationship.

By no means does this list preclude you from paying your interns for the work they do for your company. In fact, you may need to pay your interns in order to be competitive and attract top college talent to intern for your organization. However, it is important to keep the above 7 factors in mind, regardless of whether your interns are paid or unpaid.

No More #MeToo_ Preventing Sexual Harassment at Work

Help Prevent Sexual Harassment with Our New Training Program.

Do You Want to Build The Perfect Internship Experience?

If you’ve gotten this far in the post, pat yourself on the back! It shows that you’re committed to helping your workplace be a launching point for successful students who benefit from mentorship at your office.  If you’re interested in building out your internship program – or refining it – contact us today! It never hurts to have a second set of professional eyes reviewing your program to make sure it’s perfect. Jumpstart:HR, LLC can assess your internship program for the following:

  • Does your internship program pass the seven-step test?
  • Is your internship program one that students want to sign up for?
  • How do you make the most of the time your interns have with you?
  • How do you attract interns that resonate with your brand/mission/values?
  • What do I need to know/do if an intern doesn’t quite work out and needs to be terminated?

These are all big questions that we talk for small businesses and small teams at larger institutions. Drop us a note and let’s chat!

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